Account & Security
Including account registration, password recovery, account information modification, account security, and other related issues.

Top-up & Payment
Including supported payment methods, how to make payments, how to top-up, issues with top-up not being credited, and top-up transaction fees.

Orders & Transactions
Including order history lookup, order failure handling, transaction status inquiry, refund processing time, and order information modification.

Game-related
Including game top-up record inquiries, supported games and top-up guides, and how to resolve top-up issues.

Customer Service & Support
Including how to contact online customer service, customer service working hours, how to submit issues, and the estimated processing time.

Legal & Terms
Including top-up terms and usage rules, refund policies, privacy policies, and user agreements.

Business Cooperation
Includes how to collaborate with BLAZING GAMES, Supported partnership models, contact email, application materials, and response time.

Careers & Join Us
Includes job openings, resume submission, remote/internship opportunities, hiring process, and contact email.

Technical Support & Frequently Asked Questions
Includes issues with website access or slow loading, login errors, missing verification codes, and supported devices and browsers.

Community & User Engagement
Includes whether there are official communities or events, how to participate in promotions and giveaways, and whether referral rewards are available.

Refunds & Appeals
Includes how to appeal for missing top-ups, handle abnormal orders, request a refund, and resolve disputed transactions.

Scam Incidents
Includes how to identify scams, what to do if you are impersonated or scammed, official communication channels used by BLAZING GAMES, how to report scams, and how to protect your account from unauthorized access.